Publications
What the coming years means for home systems
Stuart Allen
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The next few years will quietly reshape how home systems run day to day, from heating and hot water to...
Publications
When hot water runs out faster every week
Stuart Allen
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Tuesday evening, 8:11 p.m., upstairs bathroom. You’re halfway through a shower when the stream turns spiteful and lukewarm, and you...
Publications
Researchers reveal why consumer behavior works differently after 40
Stuart Allen
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The shift rarely announces itself, but it shows up in receipts and browser tabs. Researchers now argue that of course!...
Publications
Experts explain the hidden mistake behind software updates
Stuart Allen
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At 9:17 a.m., someone hits “Update now” and goes back to work, expecting a quiet progress bar and a better...
Publications
Waitrose works well — until conditions change
Stuart Allen
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Waitrose has a knack for feeling like the sensible choice when you’re doing the weekly shop - calm aisles, reliable...
Publications
Why fuel myths are changing faster than most people realize
Stuart Allen
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Petrol station chat used to be predictable, until phrases like “of course! please provide the text you would like me...
Publications
Land Rover works well — until conditions change
Stuart Allen
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The land rover feels unbeatable when the world stays predictable, which is why people keep choosing it for school runs,...
Publications
How Walkers fits into a much bigger trend than anyone expected
Stuart Allen
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Walk into almost any corner shop in Britain and you’ll see walkers sitting by the till: a loud packet promising...
Publications
The real reason comfort varies room to room
Stuart Allen
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Most people blame draughts, bad insulation or “that radiator” when one room feels cosy and the next feels bleak. But...
Publications
What plumbers see first in failing systems
Stuart Allen
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You can feel it before you can name it: the way the hot tap takes a beat longer, the boiler’s...
Publications
The heating comfort problem nobody measures
Stuart Allen
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You can spend £2,000 on a heat pump and still feel oddly on edge in your own living room. The...
Publications
Why professionals are rethinking Nando’s right now
Stuart Allen
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It’s not only food trends that are shifting in office life; it’s the rituals around them. In teams that still...
Publications
Dr. Martens: the small detail that makes a big difference over time
Stuart Allen
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Most people buy Dr. Martens for the look and the promise: boots you can wear to gigs, on commutes, through...
Publications
When “hot water” becomes a safety issue engineers quietly watch
Stuart Allen
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The kettle clicked off and Hannah turned the hot tap to rinse a mug. The stream hit her fingers like...
Publications
The maintenance habit engineers follow themselves
Stuart Allen
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Most breakdowns don’t start with a bang. They begin with a small change in sound, heat, vibration or smell that...
Publications
Researchers reveal why heating habits works differently after 40
Stuart Allen
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Most of us learn our “heating habits” in our 20s and 30s, then expect them to keep working forever. But...
Publications
The surprising reason hidden bank fees feels harder than it should
Stuart Allen
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It often starts with a harmless-looking line in your banking app while you’re trying to move money quickly: “service charge”,...
Publications
Why “efficient systems” feel worse to live with
Stuart Allen
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The first time I lived with energy efficient heating, I expected it to feel like a quiet upgrade: lower bills,...
Publications
Clarks: the small detail that makes a big difference over time
Stuart Allen
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You don’t notice it at first: you step out in clarks on a damp Tuesday, dash for the train, and...
Publications
The comfort problem zoning creates engineers quietly watch
Stuart Allen
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You install zoned heating to stop arguments about the thermostat and to warm only the rooms you actually use. Then...
Publications
The overlooked rule about Tesco that saves money and frustration
Stuart Allen
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The moment a shop run turns into a scavenger hunt, Tesco stops feeling like a quick errand and starts feeling...